Terms of Service

Acceptance of Terms

By registering for and/or using the Services in any way, including simply visiting or browsing the Site, you agree to these Terms of Service and to all additional rules, policies, and procedures that we may post on the Site from time to time. Each of those documents is incorporated into these Terms of Service by reference and may be updated periodically as permitted by applicable law.
From time to time, certain Services may be subject to additional terms and conditions that we specify. Your use of those Services is subject to those additional terms, which become part of these Terms of Service by this reference.
These Terms of Service apply to all users of the Services, including, without limitation, users who contribute content, information, or other materials, and users who access or use the Services whether or not they have registered an account.

Eligibility

You represent and warrant that you are at least 18 years old. If you are under 18, you may not, under any circumstances, use the Services. We may, in our sole discretion, decline to offer the Services to any person or entity and may change our eligibility criteria at any time. Access to the Services is revoked where these Terms of Service or use of the Services is prohibited, or where providing the Services would conflict with any applicable law, rule, or regulation. The Services are provided solely for your personal use and not for the benefit of any other person or entity.

Registration for an Account

To access the full benefits of the Services, you must create an account (an "Account"). Creating an Account is simple and does not require a purchase or commitment. You will answer a few profile questions, provide a valid email address, and create a password. You may then choose to make one‑time purchases or sign up for one or more subscriptions through the Site ("Subscriptions"). If you enroll in a Subscription, we will bill your chosen payment method on a recurring basis according to the Subscription plan you select, as described below. We offer multiple Subscription options; descriptions and terms for each can be found on our FAQ page.

All information you provide when registering with Zipto is handled in accordance with Zipto’s Privacy Policy. You must provide accurate, current, and complete information and keep your Account details up to date. You may not: (i) use as a username the name of another person with the intent to impersonate that person; (ii) use a username that is subject to any rights of a person other than you without authorization; or (iii) use a username that is offensive, vulgar, or otherwise inappropriate. You are solely responsible for all activity that occurs under your Account and for keeping your password secure. You may not use another person’s Account or registration information without permission. You must notify us immediately of any unauthorized use of your Account or other security breach. You should not publish or share your login credentials. You can request deletion of your Account by emailing contact@zipto.net.

Product Information; Limitation on Quantities

Aside from any content submitted by users, we strive to ensure that information on the Site is accurate, complete, and reliable. However, the Site may occasionally contain pricing errors, typographical mistakes, or other inaccuracies, and we will not be liable for such errors except where prohibited by law. We reserve the right to limit the quantities of Products purchased by any user and to modify, suspend, or end a promotion or event at any time without notice (including after an order has been submitted and/or acknowledged). We do not guarantee that any particular Products shown on the Site, in our emails, or in other communications will be available.

International Use

We operate the Site and the Services from the United States. We do not represent or warrant that materials on the Site or made available through the Services are suitable or available for use in locations outside the United States. If you access the Site or use the Services from another country, you do so at your own risk and are responsible for complying with any local laws that may apply. We may ship to certain destinations outside the United States and reserve the right to apply additional shipping and handling fees to such orders.

Content

Definition. For purposes of these Terms of Service, "Content" includes, without limitation, videos, audio clips, written posts and comments, information, data, text, photographs, software, scripts, graphics, and interactive features that are generated, provided, or otherwise made available on or through the Services. "Content" also includes all User Content (as defined below).
User Content. All Content that users add, create, upload, submit, distribute, or post to the Services (collectively, "User Content"), whether shared publicly or transmitted privately, is the sole responsibility of the person who originated that User Content. You acknowledge that your use of the Services and your access to Content, including User Content, is at your own risk, and you are solely responsible for any damage or loss to you or others resulting from it. You may request deletion or removal of your User Content through our team. When User Content is deleted, it will generally be removed from active areas of the Services, but may remain in backup copies for a reasonable period of time and will not be shared with others after removal.
Notices and Restrictions. The Services may include Content that is provided by us or by other users and that may be protected by intellectual property and other proprietary rights. You agree to respect and maintain all notices regarding copyrights, trademarks, and other proprietary rights that appear in or on any Content accessed through the Services.
Use License. Subject to these Terms of Service, we grant each user a limited, worldwide, non‑exclusive, non‑sublicensable, and non‑transferable license to use (i.e., download and display locally) Content solely for personal, non‑commercial purposes. Any use, reproduction, modification, distribution, or storage of Content for purposes other than personal, non‑commercial use is prohibited without our prior written consent or the consent of the applicable rights holder. You may not sell, license, rent, or otherwise exploit any Content for commercial purposes or in a way that violates the rights of others.
License Grant. By submitting User Content through the Services, you grant us a worldwide, non‑exclusive, royalty‑free, fully paid, sublicensable, and transferable license to use, edit, modify, reproduce, distribute, create derivative works of, display, and perform the User Content in connection with the Site, the Services, and our business (and that of our successors and assigns), including for purposes of promotion and redistribution of the Site or the Services (and derivative works thereof) in any media formats and channels. You also grant each user of the Site and/or Services a non‑exclusive license to access your User Content through the Services and to use, edit, modify, reproduce, distribute, create derivative works of, display, and perform such User Content as permitted through the functionality of the Services. For clarity, the foregoing license does not limit your ownership or ability to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all necessary rights to grant these licenses, including privacy, publicity, copyright, contract, or other intellectual property or proprietary rights.
Availability of Content. We do not promise that any Content will be available on the Site or through the Services at any given time. We have no obligation to monitor the Services, but we reserve the right, in our sole discretion, to remove, edit, or modify any Content at any time, with or without notice, for any reason or no reason, including in response to claims or allegations or if we believe you have violated these Terms of Service. We may also block access to certain Content.

Rules of Conduct

As a condition of using the Services, you agree not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all activity that occurs in connection with your use of the Services.

You will not (and will not permit anyone else to) take any action or upload, download, post, submit, or otherwise distribute or facilitate the distribution of any Content on or through the Services, including User Content, that:

infringes any patent, trademark, trade secret, copyright, right of publicity, or other rights of any person or entity, or violates any law or contractual obligation;
is false, misleading, or inaccurate;
is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, or otherwise objectionable as determined by us;
constitutes unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or other forms of solicitation;
contains viruses, malicious code, or other software designed to interrupt, damage, or limit the functioning of any software, hardware, or communications equipment, or to gain unauthorized access to systems, data, passwords, or other information;
impersonates any person or entity, including any of our team members; or
includes personal information, identification documents, or sensitive financial information of another person without proper authorization.

You also agree not to: (i) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper functioning of the Services; (iii) bypass or attempt to bypass any measures we use to restrict access to the Services; (iv) run any form of auto‑responder or "spam" on the Services; (v) use manual or automated tools to crawl or scrape any page of the Site; (vi) harvest or collect Content from the Services; or (vii) otherwise act in violation of our guidelines and policies.

You will not attempt to (i) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas of any part of the Services (except to the limited extent that applicable law permits); (ii) modify or create derivative works based on any part of the Services; or (iii) copy, rent, lease, or transfer any of the rights granted to you hereunder. You agree to comply with all applicable local, state, national, and international laws and regulations.

We reserve the right to access, read, retain, and disclose any information we reasonably believe is necessary to: (i) comply with law, regulation, legal process, or governmental request; (ii) enforce these Terms of Service, including investigating potential violations; (iii) detect, prevent, or address fraud, security, or technical issues; (iv) respond to user support requests; or (v) protect the rights, property, or safety of Zipto, our users, and the public.

Payments and Billing

Purchases and Paid Subscriptions. Some Services involve the purchase of Products or gift cards through the Site and/or enrollment in Subscriptions. Any payment terms presented to you during checkout or when signing up for a Subscription form part of these Terms of Service.
Billing. When you place an order or enroll in a Subscription, you authorize us to charge your selected payment method ("Payment Method") for the amounts due, at the prices in effect at the time of your purchase or shipment, in accordance with the applicable payment terms. You agree to pay all charges incurred under your Account. You may update your Payment Method at any time through your Account. If a payment is not received, you remain responsible for all amounts due to Zipto.
Recurring Billing for Subscriptions. If you sign up for a Subscription, you will be billed for each shipment unless you opt out for a particular billing period. Instructions for managing Subscription settings, including how to opt out for a month, can be found on our FAQ page and during checkout. By enrolling in a Subscription, you understand that it has a recurring billing feature and accept responsibility for recurring charges until your Subscription is cancelled in accordance with these Terms of Service. Cancelling a Subscription will not affect charges incurred before the effective date of cancellation.
Current Information Required. You must maintain accurate, complete, and current Account and billing information (for example, billing address, card number, and expiration date) and notify us promptly of any changes, including if your Payment Method is cancelled or compromised. Updates can be made within your Account settings.
Change in Charges. Zipto may change prices or fees for Subscriptions or other Services from time to time, with at least thirty (30) days’ advance notice where required. Notice may be provided by email or other reasonable means.
Auto‑Renewal for Subscriptions. Unless you cancel, your Subscription will automatically renew for successive one‑month terms (or other stated period), and you authorize us to continue billing your Payment Method for each renewal.
Cancellation of Subscription. You may cancel your Subscription by logging into your Account, visiting the "Membership" tab, and selecting "Modify My Membership," then following the prompts to confirm cancellation, or by emailing Zipto at contact@zipto.net and stating that you wish to cancel. Your cancellation will be effective as of the first day of the month following your request. You will remain responsible for any shipments that you have not opted out of prior to the effective cancellation date.
Reaffirmation of Authorization. If you remain enrolled in a Subscription and do not cancel, you acknowledge that we are authorized to charge your Payment Method for recurring charges as described, unless you opt out for a particular month.
Free Trials and Promotions. Any free trial or promotional access to a paid Subscription must be used during the stated trial period. To avoid being charged, you must cancel before the trial ends. If you cancel on time but are inadvertently billed, please contact us at contact@zipto.net.

Shipping, Returns and Exchanges

Please see our Shipping & Returns Policy here.

Termination

We may suspend or terminate your access to all or part of the Services at any time, with or without cause, with or without notice, effective immediately. This may result in the forfeiture and deletion of information associated with your membership. If we terminate your Subscription, you will not be charged for Subscription periods after the termination date, except for shipments already in process. Fees you have paid are generally non‑refundable, except as provided in our Shipping & Returns Policy for eligible Product returns. Provisions of these Terms of Service that by their nature should survive termination (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability) will continue in effect.

Warranty Disclaimer

We do not have a special relationship or fiduciary duty to you. You acknowledge that we do not control and are not responsible for: (a) which users access the Services; (b) what Content you access via the Services; (c) what effect any Content or Products may have on you; (d) how you interpret or use the Content or Products; or (e) actions you take after viewing Content or Products.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, PRODUCTS, AND CONTENT ARE PROVIDED BY Zipto "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, NON‑INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE PRODUCTS OR RESULTS YOU OBTAIN THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS. YOUR USE OF THE PRODUCTS AND SERVICES IS AT YOUR SOLE RISK.

Some jurisdictions, including certain U.S. states, do not allow limitations on implied warranties or the duration of such warranties, so some of the above limitations may not apply to you and will apply only to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Zipto, its affiliates, and each of their respective employees, contractors, directors, suppliers, and representatives from and against any and all liabilities, claims, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your violation of any law or the rights of Zipto; (c) your breach of these Terms of Service; (d) your infringement or misappropriation of any intellectual property, privacy, or other rights of Zipto; or (e) any activity conducted under your Account, username, or password.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Zipto OR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE UNDER ANY THEORY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; (II) ANY BUGS, VIRUSES, TROJAN HORSES, OR OTHER HARMFUL MATERIALS (REGARDLESS OF THEIR SOURCE); OR (III) ANY DIRECT DAMAGES IN EXCESS OF ONE HUNDRED U.S. DOLLARS ($100.00), OR THE AMOUNT YOU PAID FOR YOUR MOST RECENT PURCHASE FROM US, WHICHEVER IS GREATER.

Some states do not allow certain limitations or exclusions of liability, so some of the above limitations may not apply to you and will apply only to the maximum extent permitted by law.

If a court determines that the above limitation of liability does not apply to you, you agree that Zipto’s aggregate liability for all claims will not exceed the greater of one hundred dollars ($100.00) or the total amount of your last purchase from us.

Governing Law and Jurisdiction

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS HOW DISPUTES BETWEEN YOU AND Zipto ARE RESOLVED.

These Terms of Service and any dispute or claim arising out of or relating to these Terms of Service, the Services, or the Content will be governed by and construed in accordance with the laws of the State of New York and the United States, without regard to conflict‑of‑law principles.

Any controversy or claim between you and Zipto (or our employees, agents, successors, or assigns) will be resolved exclusively through binding and confidential arbitration, except as otherwise provided by applicable law. The arbitration will be conducted by a neutral arbitrator, and the arbitrator may award individual relief permitted by law. There is no judge or jury in arbitration, and court review of an arbitration award is limited.

You and Zipto agree that: (a) any claims must be brought in an individual capacity and not as a plaintiff or class member in any class or representative proceeding; (b) the arbitrator may not consolidate claims of multiple persons or preside over a class or representative proceeding; and (c) the arbitration will be confidential, except as required by law or for purposes of enforcing an arbitration decision.

Notwithstanding the foregoing, either party may bring an individual claim in small claims court to the extent permitted and may seek temporary or preliminary relief in a court located in New York, New York, to maintain the status quo pending arbitration. By using the Services, you agree to the exclusive jurisdiction of the state and federal courts located in New York, New York for such purposes.

Important Information for New Jersey Residents

If you reside in New Jersey, please note that some of the limitations and disclaimers in these Terms of Service, including those relating to implied warranties and certain types of damages, may not apply to you as fully as they do to users in other states, and will apply only to the maximum extent permitted by New Jersey law.

Entire Agreement and Severability

These Terms of Service constitute the entire agreement between you and Zipto regarding the Services, including your use of the Site, and supersede all prior or contemporaneous agreements, proposals, or communications, whether oral, written, or electronic. If any provision of these Terms of Service is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect. Our failure to enforce any right or provision of these Terms of Service will not be deemed a waiver of such right or provision.

Modification

We may, in our sole discretion, modify or replace any part of these Terms of Service at any time. When changes are made, we will post the updated Terms on the Site and update the “Effective Date of Terms of Service” at the bottom of this page. We may also change, suspend, or discontinue any part of the Services (including any feature, database, or content) with or without notice. We may impose limits on certain features or restrict access to parts or all of the Services. It is your responsibility to review the Terms of Service periodically. Your continued use of the Services after changes are posted means you accept those changes.

Miscellaneous

Force Majeure. We will not be liable for any failure to perform our obligations where the failure results from causes beyond our reasonable control, including mechanical, electronic, or communications failures or degradation.
Assignment. These Terms of Service are personal to you and may not be assigned or transferred by you without our prior written consent. We may assign or transfer our rights and obligations under these Terms of Service without your consent.
Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service. Neither party has authority to bind the other.
Notices. Unless otherwise stated in these Terms of Service, all notices must be in writing and are deemed given when received if delivered personally or by certified or registered mail (return receipt requested); when receipt is confirmed electronically if sent by email; or the day after dispatch if sent by recognized overnight courier. Electronic notices to Zipto should be sent to contact@zipto.net.
No Waiver. Our failure to enforce any part of these Terms of Service will not be a waiver of our right to enforce that or any other part in the future. Any waiver must be in writing and signed by an authorized representative of Zipto.
Headings. Section and paragraph headings are for convenience only and do not affect interpretation.

Contact

You may contact us at the following email address: contact@zipto.net

Effective Date of Terms of Service: September 26, 2025