Privacy Policy

At Zipto, we work hard to bring you products you love and to make sure you feel confident using our Services. We also want you to clearly understand how we handle your Personal Information, which we explain in this Zipto Website Privacy Policy ("Privacy Policy"). You can read it from start to finish, or jump to any section below.

Table of Contents

1. Scope of This Privacy Policy

   This Privacy Policy explains how nabfly, Inc., doing business as Zipto ("Zipto", "we", "our" or "us") collects, uses, and discloses information that identifies or can reasonably be linked to you ("Personal Information") when you use our websites that link to this Privacy Policy, including zipto.net (the "Site"), as well as when you interact with us offline (for example, through customer service calls) (together, the "Services").

   Unless we say otherwise, the descriptions in this Privacy Policy reflect our current practices and our practices for the 12 months prior to the "Last Updated" date shown at the top of this Privacy Policy.

2. Personal Information Collected

   The Personal Information we collect depends on how you interact with us, which features of the Services you use, and the choices you make. The types of Personal Information we may collect include, but are not limited to:

   Category of Personal Information Collected	Examples
   Identifiers	Name, billing and shipping address, email address, IP address, device information, and similar identifiers
   Personal Records	Physical characteristics or description (such as clothing size) and phone number
   Demographic Information	Age and gender identity
   Commercial Information	Products purchased or viewed, items you considered, and other purchase histories or tendencies
   Payment Information	Payment details needed to complete a purchase, including billing address
   Internet Activity	Browsing and search history on our Site, information about how you use our Services and view our content, mobile network information, browser type, operating system, referring URLs, visit duration, traffic data, and pages viewed
   Geolocation Data	Approximate location, such as country or general region
   Audio, visual, or similar information	Recorded customer service calls or similar interactions
   Professional or Employment-Related Information	Employer, job title, and business contact information in connection with business-related purchases
   Inferences	Inferences drawn about you and your preferences, such as the types of products you may like

3. Sources of Personal Information

   We may collect your Personal Information from a variety of sources, including:

   • Information You Provide Directly. For example, when you create or use an account, purchase a subscription, sign up for emails or texts, communicate with us, complete a form, or post product reviews.
   • Information Collected Through Cookies and Other Similar Technologies. We may collect Personal Information through cookies and similar tools (for example, beacons, pixels, and APIs) enabled on the Site. For more details, see Section 4.
   • Information We Receive From Our Service Providers. We may receive Personal Information from companies that provide services on our behalf, such as payment processing, order fulfillment, analytics, marketing support, and customer service.
   • Information We Receive From Other Sources. This may include information from people who purchase or gift a subscription for you, marketing partners, or other parties or platforms that you direct to share Personal Information with us (for example, when you link a social media profile to your account with us).

4. Cookies and Other Similar Technologies

   We may use cookies, web beacons, pixels, and similar technologies to gather information when you interact with our Site. This may include details such as mouse movements and clicks, device identifiers, IP address, approximate location, the pages you visit on the Site, and how long you stay on them.

   We use this information for a range of purposes, including remembering your preferences, helping you sign in, understanding how our Site performs, analyzing how you interact with our content, developing inferences about your interests, tailoring content and offers, preventing fraud, and supporting other legitimate business needs.

   We may also use social media tools or similar technologies in connection with marketing campaigns. To change your privacy or advertising settings with any social media platform, log in to that account and follow the platform’s instructions.

   We or our service providers may collect information about your online activities over time and across different websites and devices when you use the Site.

   You may be able to adjust your browser settings to block or limit cookies and similar technologies. Please note that our Site does not respond to "Do Not Track" signals, and disabling certain technologies may affect how some features of the Site function.

5. Personal Information Use and Disclosure

   We may collect, use, and disclose Personal Information (including with our subsidiaries and affiliates and with service providers that perform functions for us, such as IT support, hosting, email and SMS delivery, analytics, fulfillment, professional services, and marketing support) for purposes such as:

   • Product and Service Delivery. Providing, operating, and maintaining our Services, fulfilling orders, troubleshooting issues, improving and personalizing your experience, and delivering the most relevant products and content to you.
   • Business Operations and Security. Managing day‑to‑day business activities such as billing and accounting, improving internal operations, maintaining and securing our systems, and detecting, investigating, and preventing fraudulent or unlawful activity.
   • Product Improvement, Development, and Research. Enhancing existing Services, creating new offerings or features, and performing research and analysis.
   • Personalization. Understanding your preferences so we can tailor your experience, content, and product recommendations.
   • Customer Support. Responding to your questions, handling your requests, and providing other support.
   • Communications. Sending confirmations, invoices, technical notices, security alerts, updates, and other service or administrative messages.
   • Marketing. Communicating with you about new products, special offers, promotions, rewards, events, and other information related to our Services that may be of interest to you, including through the use of cookies and similar technologies.
   • Business Transactions. Supporting a potential or completed business transaction, such as a merger, acquisition, reorganization, sale, or transfer of some or all of our assets.
   • Legal, Safety, and Compliance. Complying with applicable laws, regulations, and legal processes; responding to requests from courts, government bodies, or law enforcement; protecting our rights, property, customers, and others; and enforcing our agreements and terms.

   We may combine Personal Information collected from different sources (including our Services, offline interactions, and information provided by others) and may create aggregated or de‑identified data from Personal Information, as permitted by law.

6. Other Online Services

   Our Services may include links to, or features that interact with, other online services that we do not control. For example, we may offer tools that let you share content to social media or use interactive customer support features. Your use of these tools is voluntary, and we may retain information that you submit when using them.

   When you participate in interactive features, your interactions may be recorded, such as chat transcripts with automated tools designed to assist you. These tools and any linked sites are governed by their own privacy practices. We provide access to them for your convenience, but we do not control, and are not responsible for, how they operate or how they handle your information. This Privacy Policy does not apply to online services that do not link to it or that we do not control.

7. Your Choices

   If you have a registered account with us, you may be able to review and update certain preferences and Personal Information directly through your account settings.

   If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in those messages. Please note that opting out of promotional emails will not stop transactional or service-related emails, such as order confirmations or notices about your subscriptions.

8. Data Security

   We use reasonable and appropriate technical and organizational measures to help safeguard Personal Information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no security method is perfect, and we cannot guarantee absolute security for information stored or transmitted through our systems.

   You can help protect your information by choosing a strong, unique password for your accounts with us, keeping it confidential, and avoiding reuse of the same password on other websites or services.

9. Retention of Personal Information

   We keep each category of Personal Information for as long as reasonably necessary or allowed under applicable law, for purposes such as:

   • Operating our business, managing your relationship with us, or fulfilling the purposes for which the Personal Information was collected;
   • Carrying out purposes that we disclose and that are reasonably compatible with the original context of collection; or
   • Protecting, enforcing, or defending our rights or property.

   Because our processing purposes and the context of collection may vary, retention periods can differ based on factors such as the type and sensitivity of the Personal Information and the purposes for which it is used.

10. Additional Information for Those Located Outside the United States

    If you access the Site from outside the United States, please be aware that the Site is operated from the United States, and we process and store Personal Information in the United States. As a result, your information may be subject to the laws of the United States, which may differ from those in your home country.

11. State Privacy Rights

    Depending on where you live, you may have certain rights over the Personal Information we hold about you, as provided by applicable state law.

    You may submit a privacy rights request by contacting us at contact@zipto.net or by calling 888-688-4817.

    We will review and respond to requests in line with applicable law and our verification procedures. In general, we may verify your identity by matching the information you provide in your request with information we already maintain. The level of verification required may vary based on your state of residence and the nature of your request.

    We may decline certain requests where permitted by law, including when a request is excessive, appears fraudulent, would conflict with legal obligations, would infringe on the rights or freedoms of others, or where we cannot reasonably verify your identity. We will not deny you Services or otherwise treat you unfairly solely because you exercised any of your privacy rights.

    If you have questions about this process, or about a request we were unable to fulfill, you may contact us at contact@zipto.net.

    Right to Confirm, Access, and Know.

    Depending on applicable law, you may be able to request that we provide:

    • Confirmation of whether we maintain Personal Information about you.
    • The categories and specific pieces of Personal Information we have collected about you.
    • The categories of sources from which we obtained your Personal Information.
    • The purposes for which we process your Personal Information.

    Right to Correct.

    You may request that we correct Personal Information that you believe is inaccurate. In many cases, you can also correct certain information directly by logging into your account and updating your details.

    Right to Delete.

    You may request that we delete Personal Information we maintain about you, subject to applicable exceptions. In some situations, you may also remove certain Personal Information yourself by updating or deleting it through your account.

    Right to Opt Out of Certain Uses of Personal Information.

    Depending on your state of residence, you may have the right to ask us not to use your Personal Information in particular ways, such as for certain kinds of targeted or interest-based advertising. To exercise these rights where available, please contact us at contact@zipto.net.

    Designating an Agent.

    Some state laws allow you to appoint an authorized agent to submit certain privacy requests on your behalf. Before we accept a request from an agent, we may require documentation showing that the agent is authorized to act for you, and we may ask you to confirm your identity directly with us. For some requests, we may need to match specific data points you provide with information already in our systems, as required by law.

    Shine the Light.

    If you are a California resident, you may request information about certain Personal Information we maintain about you, subject to applicable law. To make this type of request, email contact@zipto.net with "California Shine the Light Request" in the subject line. We will respond in accordance with applicable legal requirements.

12. Updates to this Privacy Policy

    We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of the Privacy Policy. If we make material changes, we may also provide additional notice as required by law.

13. Contact Information

    If you have questions about this Privacy Policy or our privacy practices, you may contact us at contact@zipto.net.